My name is Michelle — born in rural Taishan, Guangdong China. My family emigrated to the U.S. when I was 5 years old. I grew up in Queens, New York - it is a borough infused with different cultures, food, art & music.

I am a product designer with a background in luxury hospitality management. What did I learn in the past 10+ years of working with client experience? I connect with people by having an empathetic heart. My design philosophy is to provide exceptional customer service and improve the quality of life for people by building user-centric solutions. I aim for usability that keeps users engaged throughout their journey.

DesignLab — UX Academy BootCamp | 2023

Baruch College, Zicklin School of Business — Bachelor of Business Administration, Computer Information System, minor Cybersecurity & Information Assurance | 2018

CUNY Queensborough — Associate of Science, Business Administration | 2016

CUNY Queensborough — Associate of Science, Digital Art & Design | 2015

My love for art & design started in elementary school. I spent most of my childhood creating layouts for my blog on Xanga (Platform no longer around). Stepping out of my comfort zone, I enjoy exploring different mediums and getting my hands dirty — 2D/3D, ink, pencils, markers, pastel, watercolor, acrylic paint, photography, procreate, etc…

When I am not a couch potato binge-watching shows, you will find me at the gym working out / climbing, or playing volleyball.